Shipments: conditions and costs
SHIPMENTS TO ITALY
For all shipments we use specialized couriers that optimize transport times and
manage the return of the goods in the case of an absent customer at the time of delivery.
If the customer exercises the right of withdrawal, he will be charged the actual shipping costs
supported by expo tech.
The collection of goods directly at Expo Tech is FREE.
SHIPPING COSTS DEPEND ON THE WEIGHT AND PLACE OF DESTINATION.
All orders received by 19:00 are processed and prepared for shipping. Orders
arrived after 19:01 they are processed the next day.
Shipments are made on Mondays, Tuesdays, Wednesdays, Thursdays and Fridays, public holidays
Orders received on Fridays are processed on Mondays.
Tracing is sent to the user's email address at the time of shipment to verify
developments of the same.
Once the availability of the requested product has been verified and the payment of the
itself, the order will be processed and delivered to the courier who will take care of the shipment.
Normally the courier delivers the goods to Italy on a few working days (except for the islands that
logistically need a few more days).
In case of delivery delay, the customer must immediately report it to Expo Tech by calling
at 0835.203045 (from 8:00 am to 12:00 pm - 4:00 pm to 7:00 pm) Monday to Friday.
There is no answer for any shipping or delivery delays.
DELIVERY TO THE CUSTOMER
Once the package containing the purchased items has been received, the customer must check the package
and sign the delivery letter of the goods, reporting any anomalies or
In case of damage or tampering with the package, the customer must collect the goods only by signing
with RESERVE indicating the type of damage.
At that point the customer becomes the owner of the goods.
The customer who does not pick up the goods or who requests the return to the sender, will be charged and
withheld from any refund, all costs incurred for the return of the goods to the
In case it is not possible to deliver the goods for inaccuracies of address, incorrect name, absence
of the recipient or any other reason not attributable to Expo Tech or the courier, and the goods
must be returned to the sender, the cost of shipping will be charged to the customer.
All shipments we carry out have the insured transport, once delivered by the courier
and withdrawn from the customer are no longer insured.
Expo Tech is not responsible for any direct and indirect damage or loss resulting from the sale of the
is not responsible for delay or non-delivery for any other fact not attributable to the
Expo Tech assumes no responsibility for the loss or breakage of objects after the
delivery to the customer.
Expo Tech is not responsible for any technical, IT, banking, or availability of the
product that prevent fulfillment and completion of the order.